Downtime on 1st of December
We have received new information from our data center. Please read below:
We are replacing our core switching and routing equipment. Thereby we had to do some workings at our existing routers. These workings have already been completed but unfortunately one of our redundancy configurations did not work as planned.
This caused a downtime of one of our fiber lines on December 1st. The bad config has been repaired to ensure redundancy in the future. There may be some short (=seconds) downtimes or restrictions within the next 14 days.
These workings are absolutly necessary to ensure the future availability of our services and to make sure we will be able to provide you with more advanced services and products.
Please apologize for the trouble caused and this late newsletter concerning the latest downtime but we didn’t want to give you wrong information and it took some time to find out what exactly the problem caused.
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